Questions about buying factory-direct shop fittings and packaging

Answers to the questions shop owners, chains, shopfitters and online sellers ask us most about shop fittings wholesale and printed packaging. If yours is missing, write to us.

Orders, prices and minimums

Do you sell to private customers?

No. DisplayiQ is a B2B importer. We sell to shops, retail chains and franchise networks, shopfitters, exhibitors and event agencies, online sellers, product brands, promo agencies and packaging distributors with a company and VAT number.

What is the minimum order?

Catalogue items can be ordered from the factory minimum shown on each product page, from one unit for many fixtures to a thousand pieces for some small packaging items. Bags, boxes, ribbons, tags, hangers and displays with your print start from about 300 pieces per model. Different products can be combined in one shipment.

How is printed packaging priced?

By quantity break, for example 500, 1,000 or 5,000 pieces, plus a one-off print set-up for plates, screens or foil dies. The set-up cost is spread over the run, so the unit price falls sharply at higher breaks. Repeat orders of the same design usually need no new set-up.

How do I get prices?

Each product page shows an indicative net “from” price. For delivered prices, send your list, links or a fit-out list for a store. You receive a written offer within 2 working days.

Can I order samples?

Yes. Catalogue samples and printed pre-production samples are charged at cost and credited against your order. They reach the EU in 7–14 days.

What payment terms do you offer?

Usually a 30–50 % deposit on order and the balance before shipment. Deferred terms are agreed with repeat clients.

When should I order for Christmas and store openings?

Printed bags, gift boxes, ribbons and tissue for Christmas should be ordered by late August or September. For openings and refits before the spring or autumn collections, start about 8–12 weeks before the date, and allow for factory holidays in late January–February.

Print, private label and compliance

What is the minimum for custom print?

From about 300 pieces per model, depending on the product and the method: flexo or offset print, screen print, hot-foil stamping, embossing or UV print. You approve a digital mock-up before production.

Which packaging rules apply to my bags and boxes?

The Packaging and Packaging Waste Regulation (EU) 2025/40 applies from 12 August 2026, with recyclability and labelling requirements phasing in over the following years. National EPR schemes such as LUCID in Germany, BDO in Poland or CONAI in Italy usually require registration by the business that first places packaging on that market. We provide material and weight data; check your obligations with your EPR scheme.

Do shop lights and LED signs carry CE marking?

Yes, they are electrical equipment. We request the declaration of conformity and test reports per model under the Low Voltage, EMC and RoHS directives, plus energy labelling data for light sources where it applies. If a document is missing, we tell you before you order.

Can takeaway bags be used in direct contact with food?

Only with the right document. For bags and pouches in direct contact with food we request the manufacturer’s declaration of compliance under Regulation (EC) 1935/2004, and under Regulation (EU) 10/2011 for plastic layers, for your order.

Do you sell mannequins, clothing rails or showcases?

Yes. Mannequins and dress forms, clothing rails, gridwall and slatwall and glass showcases and counters are catalogue categories with a minimum and a “from” price on every product. Made-to-measure pieces are sourced on request from a drawing, photo or link.

Do you inspect orders?

Yes. We check quantity, print, colours, dimensions and packing before shipment, and you get a report with photos.

Shipping, customs and VAT

How long does shipping take?

Rail or sea 25–45 days to Poland, air 7–12 days. Total from order to delivery is typically 8–12 weeks.

How are bulky fixtures and glass shipped?

Flat-packed stands, shelving, pallet trucks and mirrors ship by volume and weight on pallets, and we quote them delivered. Glass and mirrors are crated or packed in reinforced cartons and photographed before loading.

Do I have to clear customs?

No. We import the goods into the EU and deliver them to you cleared.

Which VAT do I pay?

EU businesses outside Poland receive invoices with reverse charge; Polish companies are invoiced with Polish VAT.

Do you deliver outside the EU?

Yes, to the UK, Switzerland and Norway. Customs and local rules differ, so we check documents for those markets separately.

Send us your list for the shop floor

Catalogue items, photos, a floor plan list or a spreadsheet are enough. You get delivered prices, minimums, print options, lead times and the documents available within 2 working days.

Request a quote

Send a product list, links or photos. We reply with prices delivered to your country, minimum quantities and lead times.

  • Reply on working days, usually within a few hours
  • Prices delivered to your door, customs and VAT included in the calculation
  • Written offer within 2 working days
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